Questions
Transferring a prescription, answered
What people ask us about moving a prescription to Tribeca Pharmacy, answered the way we answer at the counter.
How do I transfer a prescription to Tribeca Pharmacy?
Tell us the medication and the pharmacy you use now, on the transfer page, on the phone, or at the counter. We contact your current pharmacy and request the transfer; there is nothing you need to say to them.
Do I need to call my current pharmacy first?
No. The request comes from us, pharmacy to pharmacy. If your current pharmacy needs anything from you, we tell you exactly what to ask for.
What do you need from me?
Your name, a phone number we can reach you on, the medication, and the name of the pharmacy you use now. Bring your insurance card when you collect.
How will I know it is ready?
We call you. Until we do, keep taking what you have as prescribed.
Does my insurance move with the prescription?
Your insurance belongs to you, not the pharmacy. Bring your card and we bill your plan here; if anything about your coverage needs checking, we do it before you collect. Call (212) 328-4111 with your card in hand and we can check it in a minute or two.
A valid prescription is required.